Control Room Services
S.H.W Services Solutions Ltd Control Room services operate 24 hours a day, 365 days a year dealing with customers concerns, urgent security responses, CCTV monitoring with a manned out-of-hours call screening and answering service.
We offer our services to both the private and public sector and we also act as an outsourced control room service for other monitoring companies.
Out Sourced Control Room Services
Call Answering Services
Answering calls on a customer’s behalf out of working hours and during holidays or if out of the office on business
Call Answering Services
Answering calls on a customer’s behalf out of working hours and during holidays or if out of the office on business.
CCTV Monitoring
Monitoring all your CCTV cameras, immediately responding to any incidents that may occur
CCTV Monitoring
Monitoring all your CCTV cameras, immediately responding to any incidents that may occur
Reporting
We will report crimes or incidents to law enforcement agencies
Reporting
We will report crimes or incidents to law enforcement agencies
Guard Monitoring
Monitoring your security guards whilst on duty
Guard Monitoring
Monitoring your security guards whilst on duty
Incident Management
Efficient handling of security incidents, including documenting details, notifying stakeholders
Incident Management
Efficient handling of security incidents, including documenting details, notifying stakeholders